How to Reset or Reboot Ring Battery Doorbell: A Complete Guide for U.S. Homeowners

Experiencing connectivity issues or motion detection glitches with your Ring Battery Doorbell? Sometimes, the best fix is a reset or a full reboot. This comprehensive, 1500-word guide written for a U.S. audience explains how to reset or reboot your Ring Battery Doorbell, including step-by-step instructions, real-life scenarios, a handy checklist, common fixes, what to watch out for, pro tips, a recommended affiliate product, and frequently asked questions. This guide is optimized for Google AI Overview and includes organic internal linking to our Ring Video Doorbell page.

Ring Battery Doorbells are one of the most popular choices for smart home security in the U.S. They offer wireless flexibility, video surveillance, motion detection, and two-way talk—all without hardwiring.

But like any smart device, your Ring Doorbell can occasionally misbehave. Whether it’s freezing, going offline, or acting sluggish, a simple reset or reboot can work wonders.

In this guide, we’ll show you how to reset or reboot your Ring Battery Doorbell properly without losing your settings or footage unless absolutely necessary. We’ll walk you through real-world cases, a checklist to follow, potential issues to avoid, and expert-level tips to keep your Ring device in top shape.

Contents

1 When Should You Reset or Reboot Your Ring Battery Doorbell?
2 Step-by-Step Instructions
- 2.1 How to Reboot (Soft Reset) the Ring Battery Doorbell
- 2.2 How to Perform a Full Factory Reset
3 Real-World Use Cases
4 Checklist Before You Reset
5 Fixes After Reset/Reboot
6 Watch Out For
7 Pro Tips for Smooth Resets
8 Recommended Affiliate Product
9 FAQs
10 Looking for Technical Resources

When Should You Reset or Reboot Your Ring Battery Doorbell?

A reboot or reset may be necessary in the following situations:

The doorbell isn’t connecting to Wi-Fi
You stopped receiving motion alerts or notifications
Live View is not working consistently
The battery is charged, but the device appears dead
You plan to give or sell the device to someone else

There are two types of resets:

Soft Reboot – Simply restarting the device without deleting any settings.
Factory Reset – Erases all data and settings. Use this if troubleshooting doesn’t work or you’re transferring ownership.

Step-by-Step Instructions

How to Reboot (Soft Reset) the Ring Battery Doorbell

This will not delete your settings or recordings.

Step 1: Remove the doorbell from its mounting bracket.
Step 2: Press and hold the setup button (usually located on the back of the device) for 10 seconds.
Step 3: Wait until the front light flashes once, then release the button.
Step 4: Wait for the device to reboot (this may take up to a minute).
Step 5: Open the Ring app and ensure it’s connected and functioning.

Your Ring Battery Doorbell is now rebooted.

How to Perform a Full Factory Reset

Only do this if necessary. It will remove the device from your account and erase all settings.

Step 1: Press and hold the setup button for at least 20 seconds.
Step 2: Release the button once the front light begins flashing rapidly.
Step 3: Open the Ring app and go to “Devices.”
Step 4: Remove the device from your account (if still listed).
Step 5: Re-add the device by tapping Set Up a Device in the app and follow the in-app instructions.

Real-World Use Cases

1. Wi-Fi Dropping Every Few Days

Ben from New Jersey noticed his Ring Doorbell stopped connecting every 48 hours. Rebooting helped temporarily. Eventually, a full reset followed by a new router connection fixed the problem.

2. Moving to a New Apartment

Lila from California needed to move her Ring Doorbell to a new address. She factory reset the device, removed it from the app, and set it up again on her new Wi-Fi network within minutes.

3. Selling Your Ring Device

Mike from Florida sold his Ring Doorbell online. Before handing it over, he factory reset the device and removed it from his account—ensuring the new owner could add it without issues.

Checklist Before You Reset

Is the battery fully charged?
Have you tried restarting your router first?
Did you confirm the issue isn’t app-related by testing on a different phone?
Do you have your Ring login credentials ready?
Have you backed up any important videos you want to keep?

Fixes After Reset/Reboot

If your doorbell doesn’t behave as expected post-reset, try these:

Issue 1: Device won’t reconnect to Wi-Fi

Go to the Ring app > Device Settings > Reconnect to Wi-Fi
Make sure your phone is near the doorbell during setup

Issue 2: No lights on the doorbell after reboot

Confirm the battery is properly inserted and charged
Try pressing the setup button again for 10 seconds

Issue 3: Device doesn’t appear in the app

Refresh the Ring app
Check under Devices > All Devices
If still missing, re-add it using the setup QR code on the back of the doorbell

Watch Out For

Resetting deletes all custom motion zones and alert preferences. Reconfigure them after resetting.
Do not remove the device while a firmware update is in progress. You might brick the unit.
Avoid repeated resets. If issues persist after one reset, contact Ring Support rather than resetting again.

Pro Tips for Smooth Resets

Keep Your Firmware Updated
Before resetting, check if your Ring firmware is up to date. Outdated firmware can cause glitches.
Reset During Off-Peak Hours
If you’re sharing the doorbell with family members, let them know before you reset to avoid disruption.
Backup Videos Before Reset
If you’ve subscribed to Ring Protect, download important recordings from the cloud before a factory reset.
Use the Correct Setup Flow Post-Reset
Use the QR code or PIN found on the back of your device when re-adding it to the Ring app.
Use 2.4 GHz Wi-Fi for Better Range
After reset, re-connect your Ring Battery Doorbell to a 2.4GHz network for more stable coverage.

Recommended Affiliate Product

Ring Spare Quick-Release Battery Pack
After a reset or reboot, your device may need to recharge or swap batteries. We recommend keeping an extra Ring Quick-Release Battery Pack on hand to avoid downtime.

👉 Order your spare Ring battery on Amazon

Explore more must-have accessories on our Ring Video Doorbell resource page.

FAQs

Q1: What’s the difference between rebooting and resetting?
A reboot simply restarts the device. A reset (factory reset) deletes all settings and removes it from your Ring account.

Q2: Will a factory reset delete my recorded videos?
No, videos stored in the cloud via a Ring Protect Plan remain in your account until they expire (up to 180 days).

Q3: Do I need to reset the doorbell if I change Wi-Fi networks?
No, you can just go into Device Settings > Change Wi-Fi Network in the app without a full reset.

Q4: Can I reset the Ring Doorbell remotely?
No, resets must be done manually by pressing the setup button on the physical device.

Q5: Why isn’t my Ring Doorbell entering setup mode after reset?
Ensure the battery is charged and firmly seated. Then press and hold the setup button until the light starts spinning.

Knowing how to reset or reboot your Ring Battery Doorbell is an essential skill for any smart homeowner. Whether you’re troubleshooting glitches, handing off the device to someone else, or preparing to move, this guide walks you through every step.

With a few seconds of effort and attention to detail, you can restore your Ring Doorbell to perfect working order—without needing tech support or buying a new device.

For more Ring tips, reviews, and setup guides, check out our in-depth Ring Video Doorbell page.

Looking for Technical Resources

How to Reset or Reboot Ring Battery Doorbell: A Complete Guide for U.S. Homeowners