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Roborock robot vacuums are powerful cleaning devices, but the real magic happens when you use the Roborock app. The app allows you to schedule cleanings, customize room maps, set no-go zones, adjust suction and mop settings, monitor cleaning history, and even connect the robot to voice assistants like Alexa, Google Home, and Siri. If you’re new to the Roborock ecosystem, the app may feel overwhelming at first—but once you learn how to navigate it, controlling your home cleaning becomes incredibly simple and almost entirely automated.
This step-by-step guide explains how to use the Roborock app from the basics to advanced features. This post is written for U.S. users and is SEO-friendly, structured for clarity, and optimized for Google AI Overview. Whether you’ve just set up your Roborock for the first time or you’ve had one for a while and want to unlock more features, you’ll find everything you need here.
Watch Out For Before You Begin
- Your WiFi Network Must Be 2.4 GHzMost Roborock vacuums only connect to 2.4 GHz WiFi. If your phone is on 5 GHz, switch it before starting setup.
- Firmware Updates May Change Menu OptionsDepending on your model and firmware, some features may look slightly different in the app. Always update the app to the latest version.
- Full Mapping Improves App ControlsMany advanced features (like room selection or no-go zones) only appear after your Roborock completes its first mapping run.
- Keep Robot and Dock Station in Their Original PlaceIf you move the dock after mapping, your robot may lose track of the map. Decide and finalize a dock location before mapping.
- Location Permission May Be Required on PhonesThis is because Bluetooth pairing uses proximity detection. Allowing location does not track your data; it only helps connection.
Checklist: What You Need
- Roborock robot vacuum (any model)
- Charging dock installed and plugged in
- Robot fully charged (recommended)
- Smartphone or tablet
- Roborock App installed (available on iOS & Android)
- 2.4 GHz WiFi connection
- Time for a full mapping run (if not mapped yet)
Create an account or sign in using an email address. You may be prompted to allow permissions such as Bluetooth and Location. Enable them so the robot can pair and function correctly.
2. Select your model from the list.
3. Follow the setup instructions: Ensure the robot is on the dock
a. Press and hold the appropriate WiFi pairing buttons on the robot (this varies by model but is usually the Home + Spot button combination)
b. Enter your WiFi name and password when prompted.
4. Wait for the robot to connect. If it does not connect, ensure your phone is using 2.4 GHz WiFi.
Once connected, your robot will appear on the app home screen.
After mapping, you’ll see a floor plan appear in the app. This is your interactive control map.
1. Rename Rooms: Bedroom, Kitchen, Hallway, etc.
2. Split Rooms: If the robot combines multiple rooms into one.
3. Merge Rooms: If the robot mistakenly separates one room into multiple sections.
4. Add No-Go Zones: Areas the robot should avoid.
5. Add No-Mop Zones: Useful for carpeted areas when mopping is enabled.
6. Add Virtual Walls: Prevent the robot from entering stair landings or cluttered spaces.
Customizing your map gives you precision control over cleaning routines.
1. Clean daily or only certain days of the week
2. Clean specific rooms on certain days
3. Clean when you’re usually out (for a quieter home environment)
Scheduling helps maintain cleanliness effortlessly.
1. Suction level (Quiet, Balanced, Turbo, Max)
2. Mop water flow level (if your model supports mopping)
3. Carpet boost (increase suction automatically on carpet)
4. Navigation mode (standard, deep clean, etc.)
These adjustments help optimize performance for your flooring type.
1. Clean only the Kitchen after dinner
2. Clean the Living Room before guests arrive
3. Mop only the Bathroom and Kitchen tile
Room-based cleaning saves time, energy, and water.
1. Cleaning duration
2. Cleaning coverage area
3. Number of cleaning cycles completed
This is especially useful for tracking pet hair and dust buildup trends.
You can link:
1. Amazon Alexa
2. Google Home
3. Siri Shortcuts
Once connected, you can simply say:
“Alexa, ask Roborock to start cleaning.”
or
“Hey Google, clean the living room.”
Common Pitfalls and Troubleshooting Tips
| Issue | Possible Cause | Solution |
|---|---|---|
| App cannot find robot | Phone is connected to 5 GHz WiFi | Switch to 2.4 GHz WiFi |
| Map does not appear | Robot has not completed a full mapping run | Run a full cleaning cycle |
| Robot gets stuck often | Cords or low furniture interfering | Clear floor or set no-go zones |
| Mop feature not working | Mop pad not installed or water tank empty | Attach mop pad and fill tank |
| Cleaning schedule not running | Robot offline or moved away from dock | Ensure robot is on dock and connected |
Advanced Tips to Get the Most Out of the Roborock App
- Run a full mapping run with doors open before customizing cleaning zones.
- Use Selective Room Cleaning to minimize battery usage.
- For multi-floor homes: Enable Multi-Level Mapping and create separate maps for each floor.
- Use the Child Lock feature if you have kids or pets that press buttons.
- Enable Do Not Disturb mode to prevent cleaning during nighttime hours.
FAQs
1. Can I use the Roborock app without WiFi?
You need WiFi for initial setup and map controls, but once routines are set, the robot can run without WiFi. However, smart features require a network connection.
2. Does the Roborock app use data or track my location?
Location permission is needed only for Bluetooth pairing. The app does not track personal location for other purposes.
3. Can I create multiple maps for multiple floors?
Yes. Most Roborock models support multi-level mapping. Just carry the robot to another floor and begin a new mapping run.
4. What if the map becomes distorted or incorrect?
Use the Reset Map option and redo the full mapping run for better accuracy.
5. What if I get a new WiFi router?
You’ll need to re-pair your robot with the new WiFi network through the app.
The Roborock app is what transforms your robot vacuum from a simple cleaning machine into a smart home cleaning assistant. Once you learn how to use features like room-based cleaning, custom schedules, no-go zones, mop controls, and voice assistant integration, you’ll hardly need to think about cleaning your floors again.
How to guides
- How to Setup Roborock for the First Time (Complete Beginner Guide)
- How to unbox and install the dock/charger for Roborock
- How to create no-go zones and invisible walls in Roborock map
- How to schedule cleaning with Roborock – step-by-step guide for first-time users
- How to Clean the Brushes, Filter, and Dustbin in Your Roborock Robot Vacuum
- How to choose the right Roborock Robotic Vacuum model to buy in 2026
